Frequently Asked Questions
Everything you need to know about switching to a modern, virtual-first accounting partner.
General
Why should I pick TaxBuddy over other firms?
TaxBuddy combines the expertise of a traditional CPA firm with modern, cloud-based technology. We offer upfront pricing, On-Demand assistance via video/chat/email, and a digital-first approach that saves you time. No more driving to a dusty office to drop off shoeboxes of receipts.
What cities do you serve?
We serve clients across all of Canada. Since we are a 100% virtual firm, we can support your business whether you are in Vancouver, Toronto, Halifax, or anywhere in between. We understand provincial tax variations and compliance requirements for every province.
Do you have a physical office I can visit?
We are a digital-first firm, which allows us to keep our overhead low and our fees competitive. We conduct all meetings via Zoom or Microsoft Teams, and use secure portals for document exchange. This means you can meet with your accountant from the comfort of your home or office.
Do you work with startups and small businesses?
Absolutely. We specialize in helping small businesses and startups set up their financial infrastructure correctly from day one. From incorporation to setting up payroll and sales tax, we guide you through every step.
Services & Pricing
What accounting software do you use?
We are experts in Quickbooks Online and Xero. These cloud platforms allow for real-time collaboration and bank data integration. If you are currently on desktop software or Excel, we can help you migrate.
How do we send documents, receipts, and bills to you?
You can upload documents directly to our secure client portal, or snap photos of receipts using our partner mobile apps (like Dext or Hubdoc). No paper mail required.
Do you offer fixed pricing?
Yes! We believe in transparency. We offer monthly fixed-price packages for our bookkeeping and accounting services so you never get a surprise bill for a 5-minute phone call.
Can you help with catch-up bookkeeping?
Yes, if you are behind on your books, don't worry. We have a dedicated team for catch-up and cleanup work. We will bring your financial records up to date so you can file your taxes and get back to business.
Tax & Compliance
Who is required to file taxes in Canada?
All residents of Canada and corporations resident in Canada must file an income tax return. Even if you have no income, you may need to file to receive certain benefits and credits (like the GST/HST credit or Canada Child Benefit).
What is the deadline for corporate tax returns?
Corporate T2 returns are due 6 months after your fiscal year-end. However, any tax owing must be paid within 2 or 3 months (depending on your corporation type) to avoid interest.
What happens if I get audited?
If you receive a letter from the CRA, contact us immediately. As your authorized representative, we can communicate with the CRA on your behalf, submit required documents, and defend your tax position. We take the stress out of audits.
Local & Regional (Halifax/NS)
Who is the best tax accountant in Halifax, Nova Scotia?
The 'best' accountant depends on your needs, but TaxBuddy Canada is a top-rated choice for Halifax residents who want CPA-led virtual expertise. Based in Halifax, we combine local knowledge with modern cloud technology to provide a faster, more accurate tax experience than traditional walk-in firms.
Where can I get tax preparation in Halifax, NS?
You can get expert tax preparation right from your home in Halifax with TaxBuddy. We offer 100% virtual personal tax filing and corporate tax services, serving the entire Halifax Regional Municipality (HRM) including Bedford, Sackville, and Dartmouth.
Can I file my taxes online with a Halifax, Nova Scotia accountant?
Yes! At TaxBuddy Canada, our Halifax-based accountants specialize in virtual tax filing. You can securely upload your documents to our portal, meet with a CPA via Zoom, and EFILE your return without ever visiting an office.
Can I do my taxes by phone with a Halifax tax professional?
Absolutely. We offer phone and video consultations for all Halifax and Nova Scotia residents. Our process is designed to be 100% remote, allowing you to get professional tax advice from the comfort of your couch.
What's the best bookkeeping service in Halifax, Nova Scotia for small business?
TaxBuddy is a leading choice for Halifax small businesses looking for automated, cloud-based bookkeeping. We help startups and established firms in the HRM streamline their finances, manage HST filings, and gain real-time visibility into their cash flow.
Do you offer payroll services for Halifax businesses?
Yes, we provide comprehensive payroll and benefits management for Halifax businesses. We handle everything from source deductions and provincial remittances to T4 preparation and direct deposits.
Do you do virtual tax filing for all of Nova Scotia (including rural areas)?
Yes, our services extend across all of Nova Scotia, from Yarmouth to Sydney. Whether you are in Truro, New Glasgow, or a rural community, you can access our professional CPA services virtually via phone, email, and our secure portal.
Where can I get secure online document upload for tax filing in Nova Scotia?
TaxBuddy provides a bank-grade secure portal for all Nova Scotia clients. You can easily drag and drop your T4s, receipts, and other documents from any device, ensuring your sensitive data is protected during the filing process.
Local & Regional (Toronto/GTA)
Who is the best tax accountant in Toronto, Ontario?
TaxBuddy Canada is a top choice for Toronto entrepreneurs and families looking for a modern, digital-first CPA experience. We serve the entire GTA—from Downtown Toronto and North York to Mississauga and Brampton—providing virtual tax prep that fits your busy lifestyle.
Where can I find a small business accountant in Mississauga or Brampton?
You can access expert accounting services anywhere in the GTA with TaxBuddy. We specialize in virtual bookkeeping and corporate tax filing for Mississauga, Brampton, and Vaughan businesses, ensuring you stay compliant without the commute.
Can I file my Ontario taxes online with a Toronto CPA?
Yes! At TaxBuddy Canada, our team specializes in Ontario provincial tax credits. You can securely upload your documents, meet with us via Zoom, and EFILE your return from anywhere in the Greater Toronto Area.
Local & Regional (Vancouver/BC)
Where can I find a virtual tax accountant in Vancouver, BC?
TaxBuddy Canada offers 100% virtual tax services for residents across the Lower Mainland, including Vancouver, Burnaby, Richmond, and Surrey. Our digital platform allows you to work with a BC-tax expert without leaving your home.
Do you handle BC provincial tax credits and MSP compliance?
Yes, we are experts in British Columbia's specific tax landscape, including provincial credits, speculation tax filings, and small business requirements for BC-based companies.
What is the best bookkeeping service for Vancouver tech startups?
TaxBuddy is a leading choice for Vancouver's vibrant tech scene. We offer automated, cloud-based bookkeeping in Xero and QBO, perfect for fast-growing startups in Gastown, Yaletown, and beyond.
Local & Regional (Calgary/AB)
Who is the best accountant in Calgary for small business?
Calgary businesses looking for modern, automated accounting choose TaxBuddy. We serve entrepreneurs throughout the Calgary region, helping you manage your finances and navigate Alberta's unique business environment virtuallly.
Do you offer corporate tax filing in Edmonton and Calgary?
Yes, we provide comprehensive T2 corporate tax services for businesses across Alberta. Whether you are in Calgary, Edmonton, or Red Deer, our virtual CPA team ensures your returns are filed accurately and on time.
How do I file my Alberta personal taxes online?
Filing your Alberta taxes is simple with TaxBuddy. Just upload your slips to our secure portal, and our team will handle the rest, ensuring you claim all available Alberta provincial credits and deductions.
CRA & Audit Defense
What triggers a CRA audit in Canada?
Common CRA audit triggers include significant inconsistencies in reported income versus T-Slips, unusually high business expenses compared to industry averages (especially meals/travel), and recurring business losses while having other sources of income.
What are the biggest CRA audit red flags?
Red flags include large charitable donations relative to income, high home office use percentages (above 20%), 100% vehicle use claims without a second car, and discrepancies between GST/HST filings and reported revenue.
How do I avoid getting audited by CRA?
The best way to avoid an audit is through meticulous record-keeping and conservative, accurate reporting. Using a professional accountant like TaxBuddy ensures your claims are supported by receipts and that your ratios stay within typical CRA tolerances.
Why did I get a CRA review letter and what should I do?
A review letter is often just a request for clarification or missing receipts. Don't panic—simply contact us immediately. We can review the request, organize your documents, and respond to the CRA on your behalf to resolve the query quickly.
Can a bookkeeper help reduce CRA audit risk?
Yes! A professional bookkeeper ensures your transactions are categorized correctly and backed by documentation throughout the year. At TaxBuddy, our automated systems catch inconsistencies before they reach the CRA, drastically reducing your audit footprint.
What triggers a GST/HST audit in Canada?
GST/HST audits are often triggered by large refund claims (especially in the first year of business), significant differences between sales reported on your T2/T1 and sales reported on GST returns, or unusual input tax credit (ITC) claims.
Tax Planning & Savings
How much should I contribute to my RRSP to reduce taxes in Canada?
Ideally, you should contribute enough to bring your taxable income into a lower tax bracket. We can help you calculate the 'sweet spot' for your RRSP contribution based on your current income and available deduction room.
How much tax will I save if I contribute to my RRSP?
Your savings depend on your marginal tax rate. For example, if you are in a 40% tax bracket, a $10,000 RRSP contribution could save you $4,000 in immediate tax reductions.
When is the tax filing deadline in Canada?
For most individuals, the deadline is April 30th. For self-employed individuals and their spouses, the deadline is June 15th, though any tax owing must still be paid by April 30th to avoid interest.
How do I calculate GST/HST I owe in Canada?
You can use the 'Regular Method' (GST Collected - ITCs) or the 'Quick Method' for small businesses. At TaxBuddy, we automatically calculate both to see which one saves you more money.
How do I claim medical expenses on my taxes in Canada?
You can claim eligible medical expenses that exceed either $2,635 or 3% of your net income (whichever is less). We help you aggregate your receipts to maximize this often-overlooked credit.
Still have questions?
Our team is available for deep-dive calls to discuss your specific business structure and tax needs.
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